Jill has over 19 years of experience as an ophthalmology and optometry clinical operations professional. Her areas of expertise include operational reporting and analytics, data driven decision support, integration of technology, and clinical and workflow design.
Before joining Associated Eye Care Partners, Jill spent four years as the Director of Clinical Operations at Associated Eye Care in Stillwater, MN where she focused on workflow redesign, electronic health records and practice management systems to deliver improved efficiencies and higher levels of productivity at the practice.
Prior to joining AEC, Jill worked for three years as Director of Clinical Operations at Minnesota Eye Consultants, one of the largest eye practices in the Midwest.
Jill started her career as a certified optician at Shepherd Eye Center in Las Vegas during which she completed her master’s in business administration. Upon completion of her MBA, she was offered the position of clinical supervisor and was responsible for assessing all aspects of clinical operations and developing new workflows to increase provider productivity and efficiency.
Professional organizations and certifications
Jill is a Certified Ophthalmic Executive. She is currently member of the Minnesota Medical Group Management Association (MMGMA) and the American Society of Ophthalmic Administrators (ASOA).
Jill has given lectures at the ASOA annual meeting on the topics of technician training and creating a culture based on the patient experience. In addition, Jill has spoken at the annual users’ group meeting for Nextgen Healthcare on the benefits of using scribes in the ophthalmology exam lane.
Jill earned her Bachelor of Arts at the College of St. Scholastica in Duluth, MN and her Master of Business Administration from Baker College in Michigan.